Using the IAM overlay

There are two ways to access the IAM overlay. Click on the “IAM” tile title or navigate to the Products mega menu and click on IAM under the Hosting category.

IAM overlay’s contents 


GEM tab

This monitoring system offers instant awareness of IT infrastructure problems. 

Health Checks Tab 

Health Checks (below) detail the number of hosts checked, when the Health Check was completed, and the amount of recommendations that have resulted. The recommendations are categorised into Minor, Major and Critical and the reports can be viewed in either HTML or PDF format.
The summary report will show just the resulting recommendations to which you should pay particular interest. The full report will provide extensive additional information on your database environment.
To download or view your choice of report, please click on the relevant icon below.
Please be aware that the full report may be a large file, depending on the outcome of the checks, and therefore take some time to open. 
These reports provide a point in time snapshot of your database health and can be used to identify any issues or analyse trends within your system. If you wish to discuss any element of this report in more detail, one of our consultants will be pleased to assist. 

Old CRM tickets tab

If you wish to access the history of an old closed ticket within the CRM, navigate to the "Old CRM Tickets" tab. Please note that your tickets will now be managed through the new "Tickets" module in My Services. 



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Interoute's Awards

UK Cloud Awards 2016
Best Cloud Service Provider at the UK Cloud Awards 2016

Gartner Magic Quadrant
2017 Leader in Gartner's Magic Quadrant for Managed Hybrid Cloud Hosting, Europe
2016 Leader in Gartner's Magic Quadrant for Managed Hybrid Cloud Hosting, Europe

Gartner 2015 Magic Quadrant
Leader in Gartner's Cloud-Enabled Managed Hosting Magic Quadrant, Europe

IT Europa European IT & Software Excellence Award
2015 Managed Service Solution of the Year for Interoute Virtual Data Centre

ECO Internet Award
2014 Carrier/ISP Winner for Interoute One Bridge

Capacity Awards
2014 Best pan-European Wholesale Carrier
2013 Best European Product/Service Interoute SmartPoint

Data Center Market
2014 Data Centre Innovation