Adapt quickly and easily to all your changing customer communication needs with the OTRS web-ticketing system.
OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.
Application Version: OTRS 3.2.10
JumpBox Version: 1.8.1
Minimum Requirements: 1 vCPU (up to 4 supported) 512MB RAM
Support for this appliance is available via the JumpBox Community: http://www.jumpbox.com/forums