Hosted Contact Centre

Interoute Hosted Contact Centre provides customers with full contact centre functionality, natively integrated with Skype for Business and Lync, for one simple fixed price per user to maximise your investment. For more information click here.

Key Features:

  • Natively integrated to Skype for Business and Lync.
  • No Agent console software to install as it uses the standard Skype for Business or Lync client.
  • Drag and drop graphical call flow creation.
  • Skills based routing.
  • Voice and IM modalities supported as standard.
  • DDIs available in 50+ countries.
  • Hosted on Interoute’s Virtual Data Centre (VDC) platform, available in Europe, North America and Asia.

Simple

Scalable

Secure

Cost-effective

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